Our Policies

Payment Policy

All of Juniper’s guests will be charged 50% of their payment at confirmation. The remaining 50% of their bill will be debited from the same payment source 7 days before their scheduled check-in. 

Pre-Reservation Screening Policy

To abide by all legal requirements and property security rules, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, provide a valid credit card with a name that matches your ID, pass through our verification portal and, in some instances, complete a criminal background check.

Important Note: The information collected in this process is for screening and verification only.

Please be advised that all guests will be asked to sign a guest occupancy agreement that governs the terms of the stay. By completing a reservation you agree to the following:

  • You agree to be bound by our rental terms and conditions.
  • You acknowledge that you will be required to provide a copy of a valid government-issued ID and matching credit card prior to check-in.
  • You acknowledge that you may be required to undergo a background check if mandated by Juniper Holiday + Home, as stated in accordance with your rental agreement and condition of the booking.
  • You understand that your check-in instructions might be withheld until you have successfully completed our verification portal.

Rental Policies

All guests are required to review and sign Juniper Holiday + Home’s Guest Occupancy Agreement prior to check-in.

The minimum age to rent a Juniper Holiday + Home vacation rental is 25. The guest who books the reservation is expected to be the onsite contact, it is against policy for anyone to book a rental for underage guests, and NOT be on premise during the stay.

Cancellation Policy

**Please note that our cancellation policy varies on each booking platform.

Guests who cancel at least 30 days before check-in will get back 100% of the amount they’ve paid. If guests cancel between 14 and 30 days before check-in, they will receive 50% of any monies paid. Otherwise, refunds will not be given.

While we understand that events can affect your trip, it is our policy to stick to the agreed-upon cancellation policy. We recommend purchasing a vacation travel insurance policy to assist you if cancellation is a concern. We have partnered with Generali Global Assistance to offer Guest Protect Travel Insurance which you can learn more about and purchase here.

Holiday Policy

Out of respect for our staff and their families, we do not permit check-ins or outs on Thanksgiving Day and Christmas Day. Thank you for your understanding.


Privacy Policy

Juniper Hospitality, LTD (“Juniper Hospitality,” “Juniper Holiday + Home,” “us,” “we,” or “our”) recognize the importance of protecting collected information. This Privacy Policy addresses the use and disclosure of Personally Identifiable Information (“PPI” or “personal information”) we collect from you.

By visiting this “Website”, or providing your information to us, you are accepting the practices described in this Privacy Policy. Please exit this Website immediately if you do not accept this Privacy Policy or are accessing the Website in a country or other territory where use of the Website is not permitted.

What Information Does Juniper Hospitality, LTD collect?

Juniper Hospitality, LTD collects and stores information from visitors to this Website, including those who register their information, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this website. To serve you better, we may combine information you give us with other information which is publicly available.

By providing your phone number, you agree to receive text messages from our company. Message and data rates may apply. Message frequency varies.

We may collect and store certain other information automatically whenever you interact with this Website. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Website.

Also, like many Websites, we use “cookies,” which are files stored on your computer’s hard drive by your browser. We use cookies to ascertain which web pages are visited and how often, to make our website more user friendly, and to give you a better experience when you return to the Website. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this Website.

If users disable cookies in their browser some site features may not work.

How Do We Use Your Information?

We may use the information we collect from you when you register, respond to a survey or marketing communication, use the Website, or use certain other site features in the following ways:

•      Communicate with you about our services a, including to tell you about products and services that may be of interest to you.

•      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

•      To improve the Website in order to better serve you.

•      To allow us to better service you in responding to your customer service requests.

•      Conduct internal research and development.

•      To administer a promotion, survey, or other site feature.

•      To ask for ratings and reviews of services or products

•      To follow up with you after correspondence (live chat, email or phone inquiries).

How We Protect Information

We implement reasonable precautions and follow industry best practices in order to protect your personal information and ensure that such personal information is not accessed, disclosed, altered or destroyed.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our website, you acknowledge that you understand and agree to assume these risks.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your PPI unless we provide users with advance notice. This does not include our affiliates, website hosting partners, and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting PPI from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: cosumercal.org.

According to CalOPPA, we agree to the following:

•       Users can visit our site anonymously.

•      Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

•      Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

•      You will be notified of any Privacy Policy changes on our Privacy Policy page.

•      You can change your personal information by emailing us or calling us.

How Does our Site Handle Do Not Track Signals?

We honor “Do Not Track” signals and Do Not Track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Does Out Site Allow Third-Party Behavioral Tracking?

Yes, we allow third-party behavioral tracking.

Protecting the Privacy of Children

We do not specifically market to children under the age of 13 years old. This Website is not intended or directed to anyone under the age of 13. We do not collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you may access this Website only with the consent and supervision of a parent or guardian and should not submit any personal information to us.

Contact Us & Withdrawing Consent

If you have any questions regarding this Privacy Policy or the practices of this Website, wish to withdraw your consent for the continued collection, use or disclosure of your PPI, or if at any time you would like to unsubscribe from receiving future emails, you can contact us using the information below:

Juniper Holiday + Home
15998 Red Arrow Highway
Union Pier, MI 49129
hello@juniperholidayandhome.com

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Can’t recommend the house enough! We had a perfect family weekend away — well hosted, beautiful home, kids loved the game room and we all enjoyed the fire pit and lovely pergola. Would definitely return!

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